the terminology of hotel

The Terminology Of Hotel

A.    Definition Of Hotel

A hotel is an establishment that provides lodging paid on a short-term basis. The provision of basic accommodation, in times past, consisting only of a room with a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone, an alarm clock, a television, a safe, a mini-bar with snack foods and drinks, and facilities for making tea and coffee. Luxury features include bathrobes and slippers, a pillow menu, twin-sink vanities, and jacuzzi bathtubs. Larger hotels may provide additional guest facilities such as a swimming pool, fitness center, business center, childcare, conference facilities and social function services.

B.     Terminology Of Hotel

      1. Room and bed

Ø  Standard Room . This is the kind of room with most small size with limited facilities . Usually contains only a bed , a bathroom with shower , a pair of chairs and a small table , a TV , and a small dressing table .

Ø  Run of House ( ROH ) . This type of room can mean the last room available . This type of room has a view at least interesting , much of the hotel facilities . ROH rooms are usually offered at the cheapest price .

Ø  Superior Room . This room is in the Standard Room . The bathroom is more spacious and usually equipped with bath - up . Besides the existing facilities in a standard room , some hotels still adding sofas , dressers , hair dryer , coffee maker .

Ø  Deluxe Room . Compared Superior Room , this room is only slightly wider and facilities tend to be the same as the Superior Room .

Ø  Suite . What distinguishes this room is another room besides the bedroom and bathroom . Another room is like a living room with a few chairs or sofas . Well because there is the additional space is more spacious than Superior / Deluxe Room. Some hotels still divides again into Junior Suite Room Suite , Business Suite or Executive Suite .

Ø  Presidential . This is the largest room in comparison with other types of rooms . This basically categorized Suite Room with extensive and most complete facilities . This type of room is almost like home . Not all hotels have this kind of room , the hotel is only 5 - star luxury hotels that provide it , and even then only a few units . Some hotels put Suitenya close to the Presidential helicopter landing facilities ( helipads ) and has the best pemenadangan owned hotel .

Ø  Single Bed : Beds with a size of approximately 90cm x 195cm .

Ø  Super Single Bed : Beds with a size of about 135xm x 195cm .

Ø  Queen Bed : Beds with a size of about 160cm x 195cm .

Ø  King Bed : Beds with a size of about 180cm x 195cm .

Ø  Double Bed : Queen-size bed or king .

Ø  Large Bed : king or queen bed .

Ø  Extra Bed : Extra beds . Rollaway bed is usually sized single .

Ø  Dorm Bed : One single bed , in a dorm room ( dormitory ) . Guests will stay in a shared room with other travelers - travelers . The dorm rooms contain between 4 and 30 guests .

Ø  Bunk Bed : bunk bed room . Usually dorm / hostel using this type of bed .

Ø  Single Room : Room is for the guests only , can with one single bed , or one double bed ( super single , queen , or king ) .

Ø  Double Room : Room with one double bed ( queen or king ) .

Ø  Twin Room : Room with two single beds or two super single beds .

Ø  Double Double Room : Room with two double beds ( super single , queen , or king ) .

Ø  Triple Room : Room is for three guests , with a queen or king bed , plus one single bed . Or it could be three single beds .

Ø  Quartet Room : Room is for four guests , with two queen beds or a king .

Ø  Family Room : Room reserved for families . Could constitute or Quartet Triple Room.

               2. Food / Breakfast Package

Ø  Room Only: Breakfast is not included in the room package. If available, guests can enjoy breakfast provided at an additional cost.

Ø  Oriental Breakfast: Coffee / tea, noodles, rice, porridge, vegetables, eggs, fruit.

Ø  Continental Breakfast. Coffee / tea and bread or cake. Sometimes with yogurt, cereal, or juice.

Ø  American Breakfast: Coffee / tea, croissants, pastries, eggs, bacon, sausage, hashbrown, toast, pancakes, waffles. Sometimes with yogurt, cereal, or juice.

Ø  English Breakfast: Same as American Breakfast.

Ø  Full Breakfast: A combination of two or more types of breakfast on top.

Ø  Breakfast Buffet: Breakfast with a selection of foods that should be taken alone. Usually all-you-can-eat or all you can eat.

Ø  Full Board: hotel rooms, breakfast, lunch, dinner. Sometimes accompanied by a coffee break (one or two times).

Ø  Half Board: Room hotel, breakfast, dinner.

Ø  All-Inclusive: Full-board plus activities.

              3. Other terminology of hotel :

Ø  Rate . There are several terms rate hotel , there rack-rate/publish rate , no promo rate. Rack Rate / published hotel rate is the official rate , but in practice the rates imposed under the published rate. Should be asked also whether nett or + + . Nett fare means you only pay a fee. + While + means that rates must be added that the amount of tax and service for Indonesia is 21 % , and can vary in foreign countries.

Ø  Block - out Date . If you book a room online this term is often used to signify certain dates where the rooms can not be booked online or through a travel agency .

Ø  High / Peak Season Surcharge . Room rates are usually determined 6 months or 1 year earlier . For guests crowded conditions usually hotels charge extra for certain values ​​. High season surcharge is usually added during the school holidays . While Peak season surcharge apply during holidays Eid , or the new year .

Ø  Breakfast . When booking a room should be asked whether the price includes the breakfast and for how many people . Code R / O or Room Only is a marker that room rates do not include breakfast .

Ø  Check - in Time & Late Check - out Time . Check - in Time is the hour where guests are allowed to checkin . Check -in time is also varied and very situational , meaning that at the moment a lot of empty rooms still possible you check -in at 9 am . Check -in time is between the average hours starting at 1 or 2 pm . Check - out time is at where you 've had to leave the hotel on the last day of stay . Usually ranged at 11 A / s 12 . As with check -in time , check - out time is also situational and depends on the policy of each hotel . Even some hotels still gives leeway late check - out until 3 pm . But if all the rooms are already booked then you must check out immediately rushed by deadline .

Ø  Walk- In guest . Are guests who come to the hotel without a reservation in advance .